Privacy Policy
Introduction
TheoSheets respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit the TheoSheets website and purchase digital products from our store.
By using this website, you agree to the practices described in this policy.
Information We Collect
We collect information in the following ways.
Information You Provide
When you use the website, you may provide personal information such as:
- Your name
- Email address
- Billing information
- Account login credentials
- Messages sent through the contact form
This information is provided voluntarily when you create an account, make a purchase, or contact us.
Account Information
If you create an account on TheoSheets, we store information necessary to provide account functionality, including:
- Email address
- Encrypted password
- Purchase history
- Download history
This allows you to access your purchases and re-download files.
Payment Information
Payments are processed securely through Stripe, our third-party payment provider. TheoSheets does not store credit card numbers or payment details on our servers. Payment information is handled directly by Stripe in accordance with their security and privacy policies.
Usage Data
We may automatically collect certain technical information when you visit the website, including:
- IP address
- Browser type
- Device type
- Pages visited
- Referring websites
- Interaction with the site
This information helps us improve the performance and usability of the website.
How We Use Your Information
The information we collect may be used to:
- Process and deliver your purchases
- Provide access to downloaded products
- Respond to customer support requests
- Send purchase confirmations and receipts
- Send account-related notifications
- Improve the functionality and performance of the website
We do not sell your personal information to third parties.
Email Communications
We may send emails related to:
- Order confirmations
- Download notifications
- Password resets
- Account updates
If you subscribe to updates or newsletters, you may also receive emails about new sheet music releases and updates to the website.
You may unsubscribe from marketing emails at any time. Transactional emails related to purchases may still be sent.
Cookies
TheoSheets may use cookies or similar technologies to:
- Maintain login sessions
- Remember user preferences
- Analyze website traffic
- Improve user experience
Cookies are small files stored on your device that help the website function properly.
You may disable cookies through your browser settings, although some features of the site may not function correctly.
Third-Party Services
TheoSheets uses trusted third-party services to operate the website, including:
- Stripe – payment processing
- Resend – email delivery
- Hosting providers and infrastructure services
These services may process limited information required to perform their functions.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online system can guarantee complete security, and users provide information at their own risk.
Data Retention
We retain personal information only as long as necessary to:
- Provide purchased products
- Maintain user accounts
- Comply with legal obligations
- Resolve disputes
Users may request account deletion by contacting us.
Children's Privacy
TheoSheets is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in services, legal requirements, or website functionality. Any updates will be posted on this page.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact page on this website.
Our Commitment
We believe musicians deserve both great music and respect for their privacy. TheoSheets is committed to protecting your information and providing a safe, secure experience.